We Ship with :
All orders are shipped within 24 hours once your credit card has been validated, excluding weekends and holidays. In order to avoid fraud and to protect our valuable customers we ship from Indonesia via Express Mail Service (EMS) (estimated arrival time 3 - 14 business days) and Registered Mail (estimated arrival time 7-20 days). You will be provided with Tracking Number so you can always track your order shipment.
No additional shipping cost for separately parcel / delivery. This is avoid confiscated package by custom.
Example : if total quantity order 8 cartons, we divide become 2 package (max. 4 cartons per delivery). The second package will be ship after the first parcel delivered or within few days as requested.
To save on Shipping Costs, we recommend to buy at least 2 cartons per order.
All orders ship from our fulfillment center in Jakarta, Indonesia through Indonesian Postal Service with Express Mail Service (EMS) with estimated arrival time in 7- 14 business days. You will be provided with EMS tracking ID so you can always track your order shipment. We ship WORLD WIDE.
The goods will arrive within 3 - 14 business days, depend on the destination, for express shipping. Please notice that in some rare occasions it may take 21 - 28 business days. And 10 - 28 business days for regular shipping.
For more information about shipping or order inquiries please e-mail our online 24 hours customer support at [email protected]
All cigarettes and cigars come with Indonesian government tax stamping. Government health warning on the cigarettes and cigars packaging printed in Indonesian language. You are responsible for paying duty taxes applied by your local government customs. We recommend you find out your own government's guidelines about importing cigarettes and cigars for personal consumption. Make sure that you are not from a country or state where viewing, processing, transporting, purchasing, or distributing tobacco related products is prohibited under local laws.
Tracking Your Shipment
You can track your parcel shipped via EMS on the following websites or contact your local post office. Please note that before your parcel get into the customs of your country, the tracking is possible only from the Indonesian Post Office .
Post Tracking Slip: